Orbital ATK Desktop Technician - PE in Greenbelt, Maryland
Desktop Technician - PE
Categories: Information Technology
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With projected annual revenues of $4.5 billion, approximately 12,500 employees, and operations in about 20 states, Orbital ATK is a company on the move. Our mission is to ensure that our customers accomplish their mission ? whether it?s a technological breakthrough, a satellite launch, or protecting our nation. The company is the world?s leading supplier of solid rocket motors, a leading provider of launch vehicles, satellites and other space systems, and the nation?s largest manufacturer of ammunition.
Orbital ATK is currently seeking aDesktop Technicianto join our Information Services team in ourGreenbelt, MDoffices.
Provide primary, secondary and tertiary support for users of desktop computers and peripherals.
Provide primary support for client computer access to network resources. Install, configure and maintain computer hardware, peripherals and applications consistent with IT standards and processes.
Coordinate issues and solutions with other IT support personnel and users.
Work as a member of a team and provide off-hours support when required.
Use a Help Desk tracking system to document issues and resolutions.
Ensure compliance with established company security policies and accepted risk impact to the business. Maintain configuration management documentation.
Perform system or network administrative functions at the primary level.
Assist users via remote support tools or at the user’s desk
Must be available to provide off-hours support when required.
Must have the ability to lift, maneuver, move and and/or carry printers, servers, workstations, uninterruptable power supplies, and telephone equipment. Ability to crouch, bend and stoop under desks or tables; to occasionally lift up to 50 lbs; and to frequently bend, reach, squat and kneel to move and lift computers
One (1) year of related experience of desktop / IT support.
High School Diploma
Very knowledgeable in Microsoft Operating systems (Windows 7 and 10 Professional and familiarity with Windows Server 2008, Windows Server 2012) and windows networking.
Configure network clients and workstations via Ethernet based infrastructure.
Understand and use various ghosting/image duplication programs for the deployment of network workstations to include but not limited to SCCM
Knowledge of IOS devices
Work independently on assigned projects as well as be part of an overall team effort, (multitask).
Configure and trouble shoots Microsoft Exchange Email clients.
Work with a team to perform quick computer equipment lease returns and deployments.
Perform basic Active Directory task such as password resets, adding/removing user groups.
Understand and implement network shares to include setting folder and user permissions.
Basic understanding of a VOIP technologies
Diagnose and mitigate basic network connectivity issues.
Quickly determine user issues and take action to solve problems
Must be a U.S Citizen
Ability to work flexible hours
United in pride and shared goals, Orbital ATK employees come from diverse backgrounds and work together to deliver reliable, innovative and affordable solutions. Work with the best and unleash your potential. If you are a dynamic, successful, driven professional, Orbital ATK is the company that will further your experience and career growth. We offer a highly competitive salary, comprehensive benefits including, medical, dental, 401k, tuition reimbursement, and much more.
Orbital ATK is applying entrepreneurial thinking and commercial practices to deliver reliable, innovative and affordable products and services to our customers and grow our core areas while harnessing new technologies that will take our products ?and your ideas ? into the future. When encouraged to think beyond the ordinary, you?ll be amazed at what you can do!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EOE AA M/F/Vet/Disability
Desired Travel:less than 25%
Years of Experience:1-3 Years